FAQs

FAQs

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What are the Big-ups made of?

Big-ups are thoughtfully crafted to provide comfort and protection as your child transitions to the next stage of independence. We’ve carefully designed these training pants to be free from parabens, BPA, phthalates, PFAS, fragrances, and lotions, so you can trust that your child’s sensitive skin is well-protected.

Top Sheet | Gentle Comfort
Made with non-woven fabric infused with shea butter, our top sheet offers a soft, soothing layer that keeps your child’s skin comfortable.

Inner Core | Absorption with Awareness
The inner core combines non-woven fabric, paper, and super absorbent polymer to effectively lock in moisture while still allowing your child to briefly feel wetness, helping them recognize when it’s time for a potty break. However, we understand that it’s not always possible to make it to the potty immediately after, which is why we’ve included a hyper-dry absorption feature to ensure your little one doesn't stay wet for long, preventing rashes and ensuring their comfort.

Back Sheet | Leak Prevention
A polyethylene film back sheet provides a strong barrier that helps prevent leaks, ensuring your child stays dry and secure.

Waist and Leg Bands | Snug Fit
The waist and leg bands, made from spandex and non-woven fabric, offer a snug and flexible fit that adapts to your child’s movements while helping to prevent leaks.

Design | Playful and Safe
We use water-based inks for our signature designs, ensuring they are safe for your child’s skin while adding a fun touch to the training process.

Tested for Your Little's Well-Being
Our diapers and training pants are meticulously tested by a third-party lab (SGS) to ensure their safety. These tests demonstrate that our products are either free from, have undetectable levels, or—where regulations apply—contain significantly lower levels of over 210 potentially harmful or toxic chemicals. Additionally, each piece of material that comes into contact with your baby’s skin undergoes clinical testing, including the Repeat Insult Patch Test (RIPT), for potential allergens and sensitivity. These tests, conducted by independent labs under the supervision of board-certified dermatologists, confirm that our products are hypoallergenic and gentle on sensitive skin.

What is the size breakdown?

2T-3T | 16-34lbs

3T-4T | 32-40lbs

4T-5T | 38-50lbs

How many pieces come per package?

One time purchases include the following pieces per pack per size:

2T-3T: 42 pieces
3T-4T: 38 pieces
4T-5T: 34 pieces

Monthly bundles include the following pieces per shipment per size:

2T-3T: 150 pieces
3T-4T: 132 pieces
4T-5T: 114 pieces

Do you have additional prints?

The prints on our website are current, however there are additional prints available in stores and online at Target. Please sign up for our email list to be amongst the first to know about additional releases.

Can I purchase the plush toys?

The Happy Hues crew plush toys are currently only available as a free gift to monthly subscribers. Please join our mailing list to be amongst the first to know if/when this changes.

How does the monthly bundle work?

Our monthly subscription option allows us to take care of you, while you take care of your little. Every 5 weeks we’ll recharge and ship 6 packs of Big-ups to your doorstep (or stoop).

Select your little’s size, choose your prints, and you’re all set! Full of happy. Free of hassle. Cancel anytime. Or skip a shipment in your dashboard whenever you need to.

To update your account, just click on the smiley face in the upper right corner and log in. There you’ll be able to update your name, size, address and prints (as more become available). You can also update your contact and billing information. If you need to skip a shipment or cancel, you can do so at any time!

We don’t want your little to miss a delivery so if you have any questions or issues please email help@happyhues.com.

Are Big-ups hypoallergenic?

Yes, Big-ups are hypoallergenic and dermatologist tested.

Are Big-ups made for overnight usage?

While many customers have raved about their experience using Big-ups overnight, Big-ups training pants are not currently constructed to absorb the amount of liquid a heavy wetter might release over a 8-12hr period while sleeping.

Should I buy Big-ups or diapers?

Big-ups are made for potty training toddlers. If your little is potty training and meets the minimum weight to ensure a good fit, then Big-ups could be great for your toddler. If your little isn’t potty training or doesn't meet the minimum weight required for Big-ups, our Go-Getters (sizes 4, 5 and 6) diapers could be a great solution.

Should I size up or down?

We understand sizing might be tricky. If you experience leaks it could be due to a size or fit issue. If the elastic cuff that surrounds your baby’s leg is loose, sizing down might be a better option. On the other hand, if the cuff is too tight and/or if your little’s bottom isn’t fully covered, it might be best to size up.

Diapers

What are Cuddlers diapers made of?

At Happy Hues, we believe that every diaper should be as comforting and joyful as the little one wearing it. That’s why we’ve carefully selected every ingredient and designed each feature to not only protect but also care for your baby’s delicate skin. Our hypoallergenic Cuddlers diapers are crafted with gentle and effective materials, free from parabens, PFAS, phthalates, BPA, fragrances, and lotions, so you can feel confident that your baby is getting high-quality care —nothing more and nothing less.

Top Sheet | Soft Comfort for Baby’s Skin
The top sheet is the first thing that touches your baby’s skin. Made with a blend of non-woven fabric and shea butter, it’s designed to be soft and gentle, providing a comforting layer that keeps your baby feeling happy and cozy.

Inner Core | Maximum Absorption
Our inner core works hard to keep your baby dry. It combines non-woven fabric, super absorbent polymer, and paper to lock in moisture quickly, keeping your baby’s skin dry and comfortable throughout the day.

Back Film | Prevents Leaks
The back film is your leak-prevention hero. Made from polyethylene film, it acts as a strong barrier to keep wetness inside the diaper, so your baby stays dry and protected.

Back Sheet | Soft and Breathable
The back sheet is the soft exterior of the diaper. Made from non-woven fabric, it provides a gentle touch on the outside, ensuring that your baby’s diaper is not only functional but also soft to the touch.

Elastic Waist and Leg Bands | Snug Fit for Leak Protection
Our elastic waist and leg bands, made with spandex and non-woven fabric, give a snug, flexible fit that adapts to your baby’s movements. These bands help prevent leaks while allowing your baby to move freely.

Wetness Indicator | Easy-to-Read
The wetness indicator is a simple yet effective feature. Using a special adhesive, it changes color to let you know when it’s time for a diaper change, making it easy to keep your baby fresh.

Design | Hip yet Safe
We use water-based ink to create the joyful and trendy designs on our diapers.

Tested for Your Little's Well-Being
Our diapers and training pants are meticulously tested by a third-party lab (SGS) to ensure their safety. These tests demonstrate that our products are either free from, have undetectable levels, or—where regulations apply—contain significantly lower levels of over 210 potentially harmful or toxic chemicals. Additionally, each piece of material that comes into contact with your baby’s skin undergoes clinical testing, including the Repeat Insult Patch Test (RIPT), for potential allergens and sensitivity. These tests, conducted by independent labs under the supervision of board-certified dermatologists, confirm that our products are hypoallergenic and gentle on sensitive skin.

What are Go-Getters diapers made of?

At Happy Hues, we believe that every diaper should be as comforting and joyful as the little one wearing it. That’s why we’ve carefully selected every ingredient and designed each feature to not only protect but also care for your baby’s delicate skin. Our hypoallergenic Go-Getters diapers are crafted with gentle and effective materials, free from parabens, PFAS, phthalates, BPA, fragrances, and lotions, so you can feel confident that your baby is getting high-quality care —nothing more and nothing less.

Top Sheet | Soft Comfort for Baby’s Skin
The top sheet is the first thing that touches your baby’s skin. Made with a blend of non-woven fabric and shea butter, it’s designed to be soft and gentle, providing a comforting layer that keeps your baby feeling happy and cozy.

Inner Core | Advanced Absorption for Growing Needs
As your baby grows, their needs change, which is why our larger diapers feature an advanced inner core made from ECF (Elemental Chlorine-Free) wood pulp. This natural, absorbent material, combined with non-woven fabric and super absorbent polymer, is specially chosen for its superior moisture retention. It provides the extra absorbency needed for larger sizes, ensuring your baby stays dry and comfortable as they move through the day.

Back Film | Prevents Leaks
The back film is your leak-prevention hero. Made from polyethylene film, it acts as a strong barrier to keep wetness inside the diaper, so your baby stays dry and protected.

Back Sheet | Soft and Breathable
The back sheet is the soft exterior of the diaper. Made from non-woven fabric, it provides a gentle touch on the outside, ensuring that your baby’s diaper is not only functional but also soft to the touch.

Elastic Waist and Leg Bands | Snug Fit for Leak Protection
Our elastic waist and leg bands, made with spandex and non-woven fabric, give a snug, flexible fit that adapts to your baby’s movements. These bands help prevent leaks while allowing your baby to move freely.

Wetness Indicator | Easy-to-Read
The wetness indicator is a simple yet effective feature. Using a special adhesive, it changes color to let you know when it’s time for a diaper change, making it easy to keep your baby fresh.

Design | Hip yet Safe
We use water-based ink to create the joyful and trendy designs on our diapers.

Tested for Your Little's Well-Being
Our diapers and training pants are meticulously tested by a third-party lab (SGS) to ensure their safety. These tests demonstrate that our products are either free from, have undetectable levels, or—where regulations apply—contain significantly lower levels of over 210 potentially harmful or toxic chemicals. Additionally, each piece of material that comes into contact with your baby’s skin undergoes clinical testing, including the Repeat Insult Patch Test (RIPT), for potential allergens and sensitivity. These tests, conducted by independent labs under the supervision of board-certified dermatologists, confirm that our products are hypoallergenic and gentle on sensitive skin.

How are Cuddlers and Go-Getters different?

Beyond sizes, the primary difference between Cuddlers and Go-Getters lies in the materials used for the inner core, which affects the level of absorbency.

Cuddlers features a core made from paper, non-woven fabric, and super absorbent polymer. This combination is designed to efficiently lock in moisture, making it a great choice for smaller sizes where less absorbency is needed.

Go-Getters, on the other hand, has a core made from ECF (Elemental Chlorine-Free) wood pulp, non-woven fabric, and super absorbent polymer. The wood pulp provides a higher level of absorbency, which is particularly beneficial for larger diaper sizes as it helps keep your baby dry and comfortable for longer periods.

In essence, while both diapers are designed to offer excellent protection and comfort, Go-Getters are tailored to meet the increased absorbency needs of growing babies, making it ideal for larger sizes.

What is the size breakdown?

Cuddlers

Size 1 | 8-14lbs

Size 2 | 12-18lbs

Size 3 | 16-28lbs

Go-Getters

Size 4 | 22-37lbs

Size 5 | 27+ lbs

Size 6 | 35+ lbs

How many pieces come in a box?

Cuddlers

Size 1: 120 pieces

Size 2: 108 pieces

Size 3: 96 pieces

Go-Getters

Size 4: 84 pieces

Size 5: 78 pieces

Size 6: 68 pieces

Do you offer free samples?

Please contact us here to request a diaper sample.

Are your diapers hypoallergenic?

Yes, our diapers are hypoallergenic and dermatologist tested.

Where can I buy Happy Hues diapers?

Happy Hues diapers can be purchased online at Target.com here.

Wipes

What are the wipes made of?

100% Plant-Based Viscose
A gentle and soft cloth that’s kind to your baby’s delicate skin.

Over 99% Purified Water
Provides a soothing and hydrating base for gentle cleansing.

Gluconolactone
Helps condition the skin, keeping it smooth and healthy.

Sodium Benzoate
Acts as a preservative to ensure the wipes stay fresh and safe to use.

Hydroxyacetophenone
An antioxidant that enhances the skin’s natural defense, promoting healthy skin.

Aloe Barbadensis Leaf Extract
Hydrates the skin while reducing irritation and redness, providing soothing care.

Shea Butter
Locks in moisture and nourishes the skin, keeping it soft and supple.

Decyl Glucoside
A plant-derived cleanser that gently cleans without stripping the skin.

Ethylhexylglycerin
Helps maintain the skin's moisture balance, ensuring it stays hydrated.

Citric Acid
A plant-derived pH adjuster that keeps the wipes at the right balance for delicate skin.

Are the wipes hypoallergenic?

Yes, Wipe Me Downs are hypoallergenic and dermatologists tested.

How many wipes come in a pack?

Currently, each individual pack of Wipe Me Downs consists of 84 wipes.

Is the wipes package resealable?

Yes, the wipes feature a resealable pop top which should be closed after each use.

Are the wipes for babies only?

Wipe Me Downs baby wipes were made with babies in mind, however, they’re great for all hands, faces, bodies and booties!

Do you offer free wipe samples?

While we don’t currently offer free wipe samples, Wipe Me Downs can be purchased in Target stores at just $6.99 for 168 wipes. Please check the store finder for locations near you and sign up for our mailing list to be the first to find out once free samples are available.

General

Can you create a crew member for my child?

You can create a crew member that resembles your child via our Create Your Little, Happy Hues generator here.

When will my order ship?

Orders ship within 1-2 business days. If you need your products sooner we recommend purchasing in person. You can access our store locator here.

Do you accept returns?

Please review our return and refund policy here.

How can I speak to someone?

Please reach out to us via email at hello@happyhues.com or contact us here and a real person will respond.

Do you have a give-back model?

Yes! We donate 5% of our net proceeds to an organization focused on underserved youth.

When was this company founded?

After four years of research and development The Happy Hues Company launched in February 2023.

Is the company Black-owned?

Yes, The Happy Hues Company is Black-owned and mom founded. You can read more of our story here.

How often do you release new YouTube videos?

New episodes of The Happy Hues Crew release every other Friday.